Privacy Policy
Yacuba Games Limited Privacy policy
Yacuba Games Limited (Yacuba) takes the protection of your personal information very seriously. The following privacy policy will provide you with information about the personal information that is collected and how it is processed and used.
1. Subject matter of this privacy policy
This Privacy Policy applies to all services which are offered on Yacuba internet sites, and the individual online game sites. Unless stated otherwise, this Privacy Policy exclusively regulates how Yacuba treats your personal information. In case you make use of services provided by third parties, the Privacy Policy conditions of these third parties apply exclusively. Yacuba does not revise Privacy Policy conditions of third parties.
2. Responsible contact
In case you have any questions concerning privacy policy matters, please contact privacy [at] yacuba.com. At this address, you can inquire about privacy issues, review, change or delete your personal information stored by Yacuba. Alternatively, you can also contact us using the above mail address. Please - if possible – include the online game that you play, the server and your username.
3. Collection of information
Generally, you can access our Internet offering without disclosing any personal information to us. It is always your choice whether or not to provide us or third contracting parties with your personal information. We or third contracting parties collect your information to be able to fulfill the services contract with you. In addition to monitoring compliance with the terms and rules this includes in particular the proper handling of your payment orders.
If you would like to register on our Internet sites or subscribe to our newsletter it is necessary to provide personal information. This information includes, for example, your name, phone number, address, e-mail address and other personal information which Yacuba may query in individual cases. In many cases it is possible to use Yacuba’s services by using pseudonyms. Users are encouraged to make use of this feature.
In addition, individual information such as IP address, browser type and access time will automatically be transferred to us by your computer and stored on our server. Except for the purpose of prosecuting unauthorized use of our website, we evaluate such information only for statistical and performance-related purposes. Where possible, the information is anonymized.
In order to make the visit to our Internet sites as pleasant as possible, we use, like many other companies, the so called cookies. After your visit to our website, these cookies are usually automatically deleted from your hard drive. Your Internet browser can be set to reject cookies generally. This can lead, for technical reasons, to restricted functioning of our Internet offerings.
We gather, process and use personal information – unless already permitted by statutes – only with your consent. If this consent is made in an electronic manner in the context of our online offerings, we shall fulfill the legal requirements to inform you about it.
4. Use of your personal information
We use your personal data in order to constantly improve our range of services and to satisfy the user’s needs.
Yacuba uses your personal information for the establishment, processing and settlement of your user relationship with us.
Furthermore, we use your information in order to communicate with you. This includes that we, as the case may be, inform you about novelties of our services via e-mail. We use your personal information in order to inform you about products, services or certain events which could be of interest to you on a regular basis. You will be informed as part of this communication that you may cancel the subscription at any time. Finally, we use your information in order to protect our web pages and to trace unauthorized accesses.
5. Transmission of personal information
As a matter of course, your data will not be sold to third parties. Yacuba exclusively transmits your personal data to the following extent:
We work together with payment providers (e.g. credit card companies, banks, PayPal, mobile services, etc. – the so called inhere “third contracting parties”). These service providers may collect your personal information. Yacuba is not responsible for their collection and use of your personal information . In that case you shall refer to their own privacy policies.
In the case that Yacuba, companies controlled by Yacuba, particular affiliated companies or parts of the company are sold, your customer information will generally be passed on with the sold part of the company. Of course, in this case your data is also subject to this privacy policy and the relevant data protection statutes.
Service Providers. We may share your personal information with service providers that we engage for the purpose of processing information on our and your behalf. For example, we may partner with other companies to maintain or manage the Yacuba Features and our online videogames, process consumer surveys, fulfill product orders or prizes, process payments, or to process, analyze, and/or store data. While providing services for us, these companies may access your personal information. We require these entities to comply with this Privacy Policy and appropriate confidentiality and security measures.
6. Deletion of data
If your data is no longer necessary for the above-mentioned purposes including the settlement, for tax purposes or other legal reasons, it will be deleted.
7. Security of your personal information
We process the information collected from you according to the Bulgarian Personal data protection law. All employees are obliged and have been advised to maintain data confidentiality and privacy obligations.
When submitting payments the transfer of your information is protected by SSL encryption technology.
8. Notification of Changes
This Privacy Policy may change from time to time and we will post all changes on this page.
